Account Unlocks
ON THE MYAPPS LOGIN, SELECT NEED HELP SIGNING IN
NEXT, SELECT UNLOCK MY ACCOUNT AND YOU WILL SEE THREE OPTIONS FOR UNLOCKING YOUR ACCOUNT
Jump to:
SMS
|
Voice
|
Email
SMS
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Enter Email or Username and select Send SMS
After the validation code is entered, you will be required to answer your challenge question
Voice
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Enter Email or Username and select Voice Call
After the validation code is entered, you will be required to answer your challenge question
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Enter Email or Username and select Send Email
Check your email and follow the instructions for unlocking your account
Lastly, you will be required to answer your challenge question